Shipping Policy

Learn about our shipping process, delivery times, and policies

Shipping Overview

At Mizu India, we are committed to delivering your orders safely and efficiently. We partner with reliable courier services to ensure your products reach you in perfect condition.

📦 We use tamper-proof, safe packaging to protect your items during transit.

Delivery Information

Delivery Timeline

Processing Time:1-2 business days
Shipping Time:5-10 days
Total Delivery:6-12 days

Courier Partner

Skyking Courier Services

Professional courier service with nationwide coverage

Service Area & Shipping Charges

Coverage Area

  • All major cities across India
  • Metropolitan areas
  • Tier 1 & Tier 2 cities

Shipping Charges

Standard Shipping: ₹300

All orders within India

Express Shipping: As Applicable

Faster delivery when available

Order Tracking & Communication

Tracking Information

  • 📧 Tracking link sent via email after dispatch
  • 📱 SMS notification with tracking details
  • 🔍 Real-time tracking updates
  • 📞 Customer support for tracking queries

Important Notes

Cash on Delivery (COD): Currently not available. We accept online payments only for secure and efficient processing.

Delivery Conditions & Return Policy

Customer Availability Required

Please ensure someone is available to receive the package during delivery hours.

• If customer doesn't pick up or answer delivery calls

• If delivery address is incorrect or inaccessible

• Order will be returned to our warehouse

⚠️ Reshipment charges may apply for returned orders

Need Help with Shipping?

WhatsApp Support

+91 9163659870

Email Support

mizuindiaofficial@gmail.com

Last updated: November 25, 2025

For any shipping-related queries, please contact our customer support team.