Privacy Policy

At Mizu, we collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include:

• Name, email address, and contact information
• Billing and shipping addresses
• Payment information (processed securely through our payment partners)
• Order history and preferences
• Communications with our customer service team

We use the information we collect to:

• Process and fulfill your orders
• Provide customer service and support
• Send you order confirmations and shipping updates
• Improve our products and services
• Communicate with you about promotions and new products (with your consent)
• Protect against fraud and unauthorized transactions

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with:

• Service providers who assist us in operating our website and conducting business
• Payment processors for secure transaction processing
• Shipping companies to deliver your orders
• Legal authorities when required by law or to protect our rights

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis

You have the right to:

• Access and update your personal information
• Request deletion of your account and data
• Opt-out of marketing communications
• Request a copy of your data
• File a complaint with relevant authorities