Terms of Service

Last updated: January 1, 2025

Acceptance of Terms

By accessing and using Mizu's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Products and Services

Mizu provides Xerox machine parts, toner cartridges, and printing supplies. We strive to ensure all product descriptions and specifications are accurate, but we do not warrant that product descriptions are error-free.

  • All products are subject to availability
  • Prices are subject to change without notice
  • We reserve the right to limit quantities
  • Product images are for illustration purposes only

Orders and Payment

When you place an order, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order for any reason.

  • Payment must be made at the time of order
  • We accept major credit cards and digital payment methods
  • All prices are in Indian Rupees (INR)
  • Orders are subject to verification and acceptance

Shipping and Delivery

We ship throughout India and strive to deliver products in a timely manner. Delivery times may vary based on location and product availability.

  • Free shipping on orders above ₹2000
  • Standard delivery: 3-7 business days
  • Express delivery available for select locations
  • Risk of loss passes to you upon delivery

Returns and Refunds

We want you to be satisfied with your purchase. If you're not completely satisfied, you may return eligible items within 30 days of delivery.

  • Items must be in original condition and packaging
  • Some items may not be eligible for return due to hygiene reasons
  • Return shipping costs may apply
  • Refunds will be processed within 7-10 business days

Warranty and Liability

Products are covered by manufacturer warranties where applicable. Our liability is limited to the purchase price of the product.

  • We provide products "as is" without additional warranties
  • We are not liable for indirect or consequential damages
  • Our total liability shall not exceed the amount paid for the product

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Mizu or its content suppliers and is protected by copyright and other intellectual property laws.

Contact Information

For questions about these Terms of Service, please contact us at:

Email: legal@mizu.co.in

Phone: +91 98765 43210

Address: Mumbai, Maharashtra, India